Privacy Policy.

Last updated: 29 July 2026

1. Who We Are

This policy explains how Evie Clark, Creative Hair Design & Beauty Spa (“we”, “us”, “our”) collects and uses personal data. We are the data controller for the purposes of UK data protection law. You can reach us at 2b/c Burnett Road, Streetly, Sutton Coldfield, B74 3EJ, by phone on 0121 353 9588, or by email at evie@evieclark.co.uk.

2. Information We Collect

When You Browse This Website

We keep a lightweight, privacy-first log of page visits (such as the page viewed, device and browser type, and referring website) so we can understand how the site is used. Visitors are identified only by a same-day, salted one-way hash of your IP address and browser details — this is never stored in a readable form, can’t be linked across different days, and doesn’t use a tracking cookie.

We use a small number of strictly necessary cookies to run the site itself, such as remembering that you have access to this preview. These cookies don’t track you across other websites and can’t be disabled without affecting the site’s basic operation.

When You Contact or Book With Us

When you call or email us to arrange an appointment, we collect the details you give us — typically your name and contact information, along with the treatment, date and time booked — so that we can arrange, prepare for and manage your appointment. Where relevant to your treatment (for example, a patch test result or a note about a skin or scalp condition), we may also keep a short record to ensure your future treatments are safe and suitable.

3. How We Use Your Information

• To arrange, confirm and manage your appointments;
• To contact you about your booking, such as a courtesy reminder or if we need to rearrange;
• To keep the treatment and safety records we’re required to hold (for example, patch test results);
• To understand how our website is used, so we can keep it accurate and easy to use;
• To meet our legal, tax and regulatory obligations.

4. Our Legal Basis for Processing

We rely on our legitimate interests in running the salon and this website (for example, appointment administration and basic website analytics), on taking steps to perform a contract with you when you book a treatment, and on compliance with our legal obligations (such as health and safety record-keeping for certain treatments).

5. Sharing Your Information

We don’t sell your personal data. We may share limited information with trusted service providers who help us run the salon and this website (for example, our website host), and we’ll only ever disclose information where we’re required to by law. This website also embeds a Google Map on our Contact Us page — if you interact with it, Google may process data in accordance with its own privacy policy.

6. How Long We Keep Your Information

We keep appointment and treatment records for as long as you remain a client and for a reasonable period afterwards, in line with our record-keeping obligations. Website visit data is aggregated and not kept in a form that identifies you personally.

7. Your Rights

Under UK data protection law, you have the right to ask us for a copy of your personal data, to correct it if it’s inaccurate, to ask us to delete it, to restrict or object to certain processing, and to ask for your data to be provided to you or another organisation in a portable format. To exercise any of these rights, please contact us using the details above.

If you’re unhappy with how we’ve handled your personal data, you also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

8. Children’s Privacy

Our services and this website are intended for adults. We don’t knowingly collect personal data from children without appropriate parental or guardian involvement.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in the law. The current version will always be available on this page.

10. Contact Us

If you have any questions about this policy or how we handle your information, please get in touch — see our Contact Us page for details.